Terms and Conditions

1. Scope of Application

The following terms and conditions apply for all orders placed through our online-shop by consumers or businesses.

A consumer is any natural person who enters into a transaction for purposes, which can neither be attributed to commercial or to independent business ventures. A business is a natural or legal person or a legal partnership that, by concluding a legal transaction, does so expressly in either a commercial or an independent setting.

With regard to companies and businesses, these Terms & Conditions also apply to future business relations, without us having to refer to them again. If a business uses any conflicting or additional terms and conditions, their validity is hereby rejected; they only become part of the contract of we have expressly agreed.

2. Contractor, Contract

The sales contract is made with Trusted Roots Desings Unlimited.

The presentation of products in our online-shop is not a legally binding offer, but rather a noncommittal online-catalog. You are free to put our products on your cart and correct or edit(with help of the proofing tools)your entries at any time before submitting your binding order. By clicking the order button you are placing a binding order for the goods in your shopping cart. The confirmation that your order has been received will occur in the form of an automated e-mail sent shortly after the order has been placed. This e-mail confirmation, the purchase contract has been concluded.

A binding contract can also come about the following way

  •   If you choose PayPal as your chosen method of payment, the contract comes into effect at the time of the confirmation of your payment order to PayPal

The only valid languages for the contract are German and English.

We save the text of the contract and send you your order details, as well as a copy of our Terms & Confitions, via e-mail. The Terms & Conditions can be viewed and downloaded from this page at any time. Yout past orders can be viewed by signing in with your customer login.

3. Delivery

Shipping costs will be added to the given product prices(they are not included in the price). Details regarding the price of shipping can be found in the offers.

Additionally, you have the option of picking up your order from Judith Singer, Vorkampsweg 1, 27283, Germany during the specified business hours: Monday to Friday, 8:00am to 5:00pm(except for holidays). Pleas inform us at least two business days before your pick-up so that we can prepare your order for you.

Returns/Exchanges
It is very important to us that you are satisfied with our products. Returns are of course possible: you just have to send the product back to the address below within 14 days of receipt and pay the postage for the return.
Please fill out the following cancellation form and enclose it with the return shipment. As soon as the goods have been checked for integrity in the warehouse, the money will be credited to the account known to us within 2 to 5 working days.

4. Payment

The following methods of payment are available to you in our shop:

Advance Payment

When you choose this option, we will provide you with our bank details in the order confirmation and deliver the goods after receiving your payment.

PayPal

You pay the incoice amount through the online provider, PayPal. You must have or make an account, verify your login and personal information, and confirm the payment to us. All other necessary details will be provided to you during the order process.

5. Reservation of Ownership

The goods remain our property until payment has been made and
received in full.
In addition, the following applies to business-owners: We reserve
the title to the goods until full settlement of all claims from an ongoing business relationship or transaction.
 
6. Transport Damages
 
The following applies for consumers: when goods with obvious t
ransport damages are delivered, please file a complaint
with the carrier as soon as possible, and do not hesitate
to contact us immediately. Failure to file a complaint or
reach outwill not have any consequences for your legal rights, es
pecially your warranty rights, and their enforcement. It will,
however, help us make our own claim against the carrier or t
ransport insurance.
The following applies to businesses: the risk of accidental l
oss or damage passes to you as soon as we have delivered the
goods to the courier, carrier, delivery personnel, or the respons
ible person or institution. The right to inspection and
complaint between merchants is valid under § 377 of the Terms & Conditions.
Failure to file an official complaint results.
 
7. Warranties
 
The statutory warranty rights apply. Information about any
additional applicable guarantees and their exact terms and
conditions can be found with each product and on special info
rmation pages in the online-shop.
in approval of the goods in question, unless of course the matter concerns a defect that was not recognizable during inspection.
This is not valid, however, if we have fraudulently concealed a defect.
 
8. Final Provisions
 
If you are a business owner, German law, excluding the CISG (International Sale of Goods), applies.
If you are a merchant according to the Commercial Code, a legal entity under public law, or a special fund under public
law, the exclusive legal domicile for all disputes arising from contractual relationships between you and us is our business address.
 

AGB kostenlos erstellt mit Trusted Shops Rechtstexter in Kooperation mit Wilde Beuger Solmecke Rechtsanwälte.